Accelerating healthcare digital transformation with Dell Technologies

Dell Technologies and Teknicor offer the leading data center infrastructure, data protection & managed cloud solutions available to healthcare organizations.

As an official HETT Show exhibitor, we caught up with the Healthcare Director at Dell Technologies, Sarah Marsden to discuss funding challenges, the workforce, and the new structure for ICB's in the healthcare sector.

Sarah Marsden: Health care will continue to evolve as shortages of caregivers and support staff demand efficiency to support their ever-increasing patient load. Optimization technologies will be required to support current levels of care or possibly even expand care capabilities. Newer technologies such as audio, video, driven data collection, and or micro vibration data collection methodologies will allow passive data collection at the edge.

What we do with this data and how we interact with it, will become the key to supporting future states of care. Placing some responsibility for Wellness on the patient will become a key factor as we see this continue to evolve and utilize the passive technologies that will bring this data to our customers. Dell Technologies wants to enable this through the use of advanced technology delivering capacity, speed, and security to deliver the data platforms of the future.

HETT: A great overview of the sector. Considering the new ICB structure, what are some of the biggest challenges that you have identified when working closely with your NHS/Care partners?

Sarah Marsden: Unfortunately, there is still the biggest and oldest problem with the lack of budgets and underinvestment in digital transformation across healthcare. In addition with a newly emerging problem, which is the ability to attract, recruit and retain quality, skilled staff, still remains the biggest problem facing NHS CIOs today, but as someone who worked in the NHS for 20 years our incredible and tireless NHS CIOs will continue to find ways for the transformation to continue.

The biggest and new theme for 2022 across all of our customers, and the biggest problem we have as suppliers is the unknown around the formation of ICBs. Many are still waiting for clarity on how budgets will be distributed and the governance required to access, so building any mid to long-term plans is increasingly challenging, and as suppliers to the NHS, we are trying to ensure we align the best we can to support our NHS customers, but with many unknowns this proving difficult.

HETT: Tell us how working with your products and solutions can help tackle some of the challenges that exist within digital health.

Sarah Marsden: We offer the flexibility required for the many variations of NHS organisations, and the evolution that it is currently starting with the formation of the ICSs.
Providing advancements in hybrid storage for those still deliberating the best use of Cloud in their organisation to then deliver access to data timely and securely, across multiple organisations across the ICS landscape.

With over 10,000 hospitals worldwide that deploy Dell Technologies healthcare solutions, 62% of hospitals use our desktops and laptops helping them transform the way they work. 47% use our servers. And 67% deploy our storage solutions.

We can help you accelerate your transformation journey no matter where you are, based on your own initiatives and budget we offer the flexibility on procurement and finance to ensure we can deliver to the needs of the NHS.

We also have a strong healthcare practice with more than 30 years of building solutions with our Clinical ISV partners and providing essential IT infrastructure to hospitals of all sizes.

We have healthcare SMEs that know healthcare in our organization - including Healthcare CTOs, CIOs, Chief Innovation Officers, field directors in your region, and solution architects – along with healthcare pre-sales teams, and lab capabilities that will work with you to determine your unique requirements of what’s needed next.

HETT: We will be hosting HETT Connect again this year, enabling speakers to meet with exhibitors on a 1:1 basis. Who are you hoping to meet?

Sarah Marsden: We are hoping to connect with as many of our current NHS partners as we can and build new relationships for success in the future. We are also hoping to meet with many of our Dell Technologies partners who will also be hosting the event.

HETT: As HETT Show approaches (27-28 Sept @ExCeL London), tell us what you are looking forward to the most at HETT Show 2022.

Sarah Marsden: This is an exciting event for the Dell Technologies team as it is the first time, we have formally attended a conference since the Pandemic. We also have a group of our US Healthcare colleagues joining us for the event and we look forward to them learning from our NHS partners.

HETT: Thank you for your time today, Sarah. It’s been a pleasure catching up with you and learning more about how Dell contributes to the evolution of the healthcare sector. We look forward to seeing you at HETT Show (27th & 28th September, ExCeL London)!