Reimagining Health and Care Through Digital Innovation — HETT Show 2025

The NHS 10-Year Health Plan has now set out a bold vision: a digitally enabled, prevention-first, community-rooted health and care system. It’s a powerful direction, but one we’ve heard echoes of before.

What matters now is not just what’s written in the plan. It’s what we do next.

That’s why HETT Show London 2025 is so important.

As Co-Chair of HETT and someone working at the intersection of healthcare and technology, I see this year’s Show as more than just another conference. It’s a pivotal moment: a space to reflect, reimagine, and take action. A place to ask the difficult questions and shape the future of delivery together.

The NHS at a Crossroads

The NHS 10-Year Health Plan outlines three major shifts:

• From hospital to community: building a “Neighbourhood Health Service,” with integrated local teams, virtual wards, and expanded roles for community pharmacy.
• From analogue to digital: embedding the NHS App as the digital front door, deploying AI for clinical and operational gains, and delivering a Single Patient Record to improve continuity of care.
• From sickness to prevention: prioritising early detection, genomics, personalised support, and tackling public health challenges such as obesity and smoking.

These are essential shifts, but they’re not new. Past reforms have promised similar shifts and too often, implementation has fallen short.

So how do we ensure this time is different?

We do it by listening to the lived experience of staff and patients. By designing solutions that are inclusive, human-centred, and safe. By putting digital tools to work for those who use them. And by building real partnerships between public, private, and third sectors.

Technology at the Core — With Caution

Digital transformation isn’t a side project anymore, it’s central to how we improve access, reduce pressure on services, and achieve better outcomes in healthcare. AI in particular has vast potential across the health system, from ambient documentation and predictive triage to clinical decision support and workflow transformation.

But we must move responsibly.

• Is the infrastructure in place to scale safely?
• Are equity, safety, inclusion, and trust embedded by design?
• Are we supporting the workforce to embrace and benefit from these tools?

Clinical safety, cybersecurity, and ethical AI adoption cannot be after thoughts and must be built in from the start.

Why HETT Show Matters Now

HETT Show is where we come together to ask and answer these critical questions.

What makes HETT unique is the diversity of voices: NHS and industry leaders, frontline clinicians, healthtech innovators and entrepreneurs, policymakers and regulators, CIOs and digital leaders, researchers and academics, as well as patients and public advocates. It’s not just a showcase, it’s a platform for shared learning, debate, collaboration and action.

Whether your focus is:

• Responsible AI and automation
• Citizen engagement through the NHS App
• Cybersecurity and digital clinical safety
• Supporting the workforce with better tools
• Leveraging data and enhancing interoperability
• Reimagining hospitals, outpatient care and community health
• Transforming women’s health
• Amplifying underrepresented voices in digital health

…you’ll find your place at HETT Show 2025.

Join Us

We are all part of this journey and the path ahead will take shared effort, open minds, and courageous conversations.

I look forward to seeing you at HETT Show 2025. Let’s connect, collaborate, and create the future of health and care together.

Join us at our upcoming event, HETT Show on 7-8th October at ExCeL London to be part of the conversation. Register below.